Month-End Close User Guide

Month End

User Guide and Setup Reference

Business Central month-end close extension

1. Introduction

The Month End app adds a month-end close cockpit to Business Central. A dedicated role centre, Month End Process, shows tiles for each area of the close: General Ledger, Receivables, Payables, Stock, Banking, Fixed Assets, Projects, Service and Shopify. Each tile shows a count or an amount at the cut-off date and drills down to the exact records behind it.

For every subledger the app also reconciles the subledger to its G/L control accounts. It explains each difference transaction by transaction and gives each area a status: Balanced, Explained or Action Required.

1.1 What the app does and doesn't do

• Read-only on business data. The app never posts, adjusts, deletes or changes ledger entries, documents or journals.
• Actions open standard pages. Actions such as Adjust Exchange Rates, Post Inventory Cost to G/L or Calculate Depreciation open the standard Business Central request page, and you review and run it yourself.
• Copilot only writes text. The optional Copilot features (section 6.7) put the app's own figures into words. They never post, change or apply anything, and their text is kept only when you choose Keep it.
• It writes only its own data:
  • its setup;
  • the cached tile values;
  • the acknowledgements you record;
  • the Month-End Accounts;
  • the User Role Center Setup.

1.2 Areas covered

The app requires Microsoft's free Shopify Connector app to be installed in the environment, even if you don't use Shopify. The Shopify section does nothing until you turn it on and a Shopify shop is enabled.

1.3 Key terms

2. Before you start

2.1 Permission sets

To assign a permission set:

1. Search for Users and open the user card.
2. On the User Permission Sets FastTab, add FLA MONTH-END, and FLA ROLE CTR ADMIN if the user is an administrator.

2.2 Choose the Month End Process role centre

1. Choose the settings icon, then My Settings.
2. In Role, choose Month End Process, then choose OK.

If your administrator has restricted your Role Centers (see chapter 5), the Role list shows only the roles you are allowed to use.

2.3 Setup checklist

Complete these steps once, before the first month-end close:

1. Open Month-End Setup and set the cut-off date rule and tolerance, and how areas are signed off: Sign-off Steps and Allow Same User (chapter 3).
2. Choose Insert Default Month-End Reason Codes, then Set Starting Point at the last month end before the first month you close with the app (section 3.2).
3. Optional: set the order of the areas with Area Order (section 3.10).
4. Turn on the optional areas you use: Fixed Assets, Projects, Service, Shopify (section 3.7).
5. Set the area thresholds: overdue days, unapplied days, stale days and so on.
6. List your suspense and clearing accounts in Month-End Accounts (section 3.9).
7. Optional: set your own tile thresholds and colours with Set Up Cues (chapter 4).
8. Optional: restrict Role Centers per user with User Role Center Setup (chapter 5).
9. Optional: turn on Enable Copilot (section 3.11).

3. Month-End Setup

Search for Month-End Setup, or open it from the Month End Process role centre menu. The page has one record for the company, and it's created the first time you open the page.

3.1 General

3.2 Starting Point and Reconcile From Date (go-live and legacy data)

A company may have used Business Central for years, and go-live, opening balances and data migration are often loaded in ways that don't reconcile. The Starting Point handles this without anyone needing to know the go-live date, the migration balances or who posted them.

Starting Point (recommended)

Choose Set Starting Point on Month-End Setup. Enter a date, usually the last month end before the first month you close with the app, a reason code (ME-OPENING) and a comment. Leave Area blank to set it for every area, or choose one area. For each area, the app stores every reconciliation line at that date from the full history: G/L balance, subledger balance and difference. Those differences are accepted as they are.

From then on, each reconciliation works as a roll-forward:

• Balances are the full history, so G/L and subledger always agree in total.
• Each line shows the opening as balances: Opening G/L Balance, Opening Subledger Balance and Opening Difference, from the latest opening before the cut-off. Next to them, G/L Movement, Subledger Movement and Movement show what changed since. Only the movement is checked: a difference that is only the opening difference is Explained and isn't shown in red. The worksheet title shows the opening date.
• Nothing dated up to the opening is listed or reviewed. The manual postings lists and tiles start the day after the opening, even when the go-live falls inside the cut-off month, so the journals posted at go-live to line up the subledger and G/L trial balances never appear on a review or acknowledgement screen. Cost not posted to G/L counts only what wasn't posted since the opening.
• A posting dated on or before the opening but made after it shows as Prior Period Changed. It is unexplained until you acknowledge it, so back-dating into a reconciled period is flagged.
• A manual posting after the opening that reverses a line's opening difference exactly, for example a journal correcting a go-live difference, shows as Opening Difference Corrected instead of Manual G/L Posting.
• The company go-live is the earliest Starting Point of any area. Areas with no opening of their own, such as Warehouse and Service, leave out everything up to it.
• Signing off a month stores its closing position as the next opening. Reopening the month removes it.

The Starting Point is controlled per area. Each area's worksheet (Inventory, AR, AP, Bank, Fixed Assets, Projects) and the GST/VAT section has a Starting Point action. It opens Reconciliation Openings for that area, where you can Set, Change or Remove its Starting Point, and see the lines of each opening. Changing an area's Starting Point also removes its months rolled forward since, as they were built on the old one. Every set, change and removal is in the Month-End Log.

For GST/VAT, open GST/VAT at a date is worked out from the settlements: entries posted by the date that are still open or were settled after it. The Service prepaid reconciliation compares entries not yet moved, which can't be worked out as at an earlier date, so Service has no Starting Point.

Recapture Starting Point

Go-live journals are often posted after the Starting Point was set but dated on or before it. They then show as Prior Period Changed. To make them part of the opening, open Reconciliation Openings (the Starting Point action on the area's worksheet) and choose Recapture Starting Point. It rebuilds the Starting Point at the same date from the balances now. Leave Area blank to recapture every area that has a Starting Point. It asks for a reason code and comment, and the Month-End Log records the opening difference before and after.

Recapture isn't allowed once a month after the Starting Point has been signed off. From then on a back-dated posting really changes a closed month, so it stays Prior Period Changed; use Change Starting Point to move the opening instead.

Undo a month end

To undo a signed-off month, open its Month-End Period and choose Reopen Month (section 6.4). This also removes the opening the sign-off stored, so the next month rolls forward from the previous opening again. Sign the month off again once it is corrected.

Reconcile From Date (retired)

Reconcile From Date is kept only for companies that used it before Starting Points. Once any area has a Starting Point, the app ignores it and uses the day after the go-live, and the field is hidden on Month-End Setup. If it still holds a date, a notification asks you to set a Starting Point instead. The rest of this section describes how it worked.

When a company goes live, opening balances and the go-live stock take are often loaded in ways that don't reconcile. For example, the stock value is journaled to the G/L while the value entries are never posted to G/L. Without a Reconcile From Date, these legacy items show as differences every month.

Areas without a Starting Point can use Reconcile From Date instead. Set it to the first date after go-live, for example the day after the go-live stock take. Entries posted before that date are then ignored on both the G/L side and the subledger side, so each reconciliation covers only the Reconcile From Date up to the cut-off date.

When the date is set, worksheet titles show the period covered, for example Inventory Recon Worksheet – 01/05/26 to 31/08/26.

After changing Reconcile From Date, choose Refresh on each section so the tiles are recalculated straight away rather than after the cache time.

3.3 Receivables

3.4 Payables

3.5 Inventory and Warehouse

3.6 Banking

3.7 Optional areas: Fixed Assets, Projects, Service and Shopify

These areas are off by default. While an area is off, its section on the role centre shows only a one-line note, it isn't calculated, and it isn't counted in Month-End Status.

3.8 Control accounts

The app finds the control accounts for each reconciliation from your standard posting setup. There is nothing extra to set up:

3.9 Month-End Accounts (General Ledger)

Open Month-End Accounts from Month-End Setup, from the General Ledger section, or from the role centre menu. List the accounts that must have a known balance at month end, usually 0, such as suspense and clearing accounts. The GL tiles Suspense / Clearing Accounts Not Zero and Suspense / Clearing Balance check these accounts.

3.10 Area Order

Choose Area Order on Month-End Setup to set the order of the areas, for example Banking and General Ledger before Receivables and Payables. Select an area and choose Move Up or Move Down. Reset to Default puts back the standard order. The On column shows which optional areas are turned on.

The order is used by the Month-End Checklist, Month-End Status, the Starting Point areas, the areas on the Month-End Period, the snapshot and the close pack, and the Copilot close commentary.

The role centre sections can't follow it by themselves. To reorder them, choose Personalize for yourself, or, as an administrator, use Profiles (Roles) > Customize Pages for everyone with the Month End Process profile.

3.11 Copilot (preview)

The Copilot group on Month-End Setup controls the two Copilot features (section 6.7). Copilot is off when the app is installed.

• Enable Copilot: turn it on to offer the features in this company. It adds Month End: Explain Difference and Month End: Draft Close Commentary to the standard Copilot & agent capabilities page, where an administrator can still turn each one off. Turn it off to hide the Copilot actions again.
• Send Names to Copilot: off by default. Copilot then sees amounts, dates, document numbers, account numbers, categories and reason codes, but not descriptions or comments, which can contain customer, vendor and people's names. It refers to customers and vendors by number.
• AI Resource: which Azure OpenAI resource Copilot uses. In a production environment it uses the Business Central AI resources, billed by Microsoft. AI billing must be set up for the environment in the Business Central admin center.
• Development Azure OpenAI Endpoint, Development Deployment Name and Development API Key: sandboxes only, hidden in production. Microsoft doesn't offer its AI resources to partner apps in sandboxes, so to try Copilot in a sandbox, enter your own Azure OpenAI resource with a gpt-4.1-mini deployment. The key is stored encrypted and isn't shown again; clear the field to remove it.

4. Tile thresholds and colours (Set Up Cues)

By default a count tile is green at 0 and red otherwise, and an amount tile is green when it's within the Tolerance (LCY) and red otherwise. To use your own thresholds:

1. On any section of the Month End Process role centre, open the section menu and choose Set Up Cues.
2. For each tile, enter Threshold 1 and Threshold 2, and choose the style (colour) below, between and above the thresholds.
3. Close the page. The colours apply the next time the section is shown.

Cue setup can be company-wide, or specific to a user when a user is filled in. This is standard Business Central functionality.

5. User Role Center Setup

User Role Center Setup limits which Role Centers each user can choose in My Settings. A user can be allowed one or several Role Centers. Users with no lines in the setup are not restricted.

5.1 Fields

5.2 Give a user one or more Role Centers

One at a time:

1. Search for User Role Center Setup and open it.
2. On a new line, enter the User Name.
3. In Profile ID, use the lookup to choose the role. The Role Center name fills in.
4. Add another line with the same user for each further role.

Several at once:

1. Enter the user on a line (with any first role), or select an existing line for that user.
2. Choose Add Role Centers.
3. In the list of roles, select all the roles the user may use (use the check boxes or Ctrl+click), then choose OK.
4. A message tells you how many roles were added. Roles the user already has are skipped.

To remove a role from a user, delete the line. To remove all restrictions for a user, delete all of that user's lines.

5.3 What the user sees

• In My Settings, the Role lookup lists only the user's allowed roles.
• If the user tries to save any other role, Business Central shows an error listing the allowed roles, and the change is not saved.
• Users with no lines see and can choose every role, as normal.

5.4 Administrators and limits

• The check applies only when a user changes their own settings. An administrator can still assign any role to a user from the User Settings page, or through profiles on the Users page.
• An administrator who is restricted themselves sees only their own allowed roles in the Add Role Centers list. Administrators normally have no lines.
• The setup doesn't change a role that is already assigned. If a user currently has a role that isn't allowed, they keep it until they change it or an administrator changes it.

First-time check: after installing, sign in as a restricted test user and try to save a role that isn't allowed in My Settings. Confirm that the error appears and the old role is still set when you reopen My Settings.

6. The Month End Process role centre

6.1 Layout

The role centre shows these sections, each across the full page width, in this order:

1. Month-End Status: the difference tiles.
2. Sales and AR
3. Purchase and Payable
4. Inventory
5. Warehouse
6. Banking
7. GST/VAT Reconciliation
8. General Ledger
9. Fixed Assets, Shopify, Projects and Service: optional areas, last. When one is turned off in Month-End Setup its section shows only a one-line message. To remove it from your role centre, choose Personalize and hide it.
10. Month-End Checklist: one row per area and close step (section 6.2), at the bottom so every section above it keeps the full page width. To have it at the top instead, set Month-End Checklist Position in Month-End Setup (section 3.1) or choose Month End Process (Checklist on Top) in My Settings.

Each section spans the full page width and opens compact: one row of its most important tiles (up to six), with its status below. The other tiles are in groups below it; to see them, choose Show/Hide Details in the section's menu, and choose it again to fold them away. Sections open compact again the next time the role centre opens.

The role centre sections keep this order. The checklist, Month-End Status and sign-off follow Area Order (section 3.10).

6.2 Month-End Status

The Month-End Status section shows, as tiles with their full captions:

• how many areas need action;
• each area's difference, in Area Order (section 3.10), and the number of Shopify issues. The Warehouse GRNI vs G/L Difference shows only when Expected Cost Posting to G/L is on, and optional areas only when they are turned on.

Choose a difference to open that area's reconciliation worksheet. Month-End Status updates by itself within a few seconds when a section finishes recalculating, for example after you choose Refresh on that section.

Month-End Checklist

The Month-End Checklist section, at the bottom of the role centre, is a read-only list of the close with a row for each step:

• Cut-off date and Progress, for example 6 of 8 areas ready.
• One row per area that is turned on, in Area Order (section 3.10): Ready (ticked when the area is Balanced or Explained for the current cut-off date), Status, Difference, who Prepared, Reviewed and Approved it on the Month-End Period, and when it was last calculated.
• Month-end reconciliation complete, Month signed off and Posting period closed (with the Allow Posting From date).

You can't tick anything yourself; the rows update by themselves within a few seconds as each section recalculates. Choose an area to open its worksheet, the sign-off rows to open the Month-End Period, or Posting period closed to open General Ledger Setup.

Close Posting Period

When Month End Reconciliation Complete is Yes, choose Close Posting Period on Month-End Status:

1. Confirm the message. It shows the new date: the day after the cut-off date.
2. Allow Posting From in General Ledger Setup is set to that date, and General Ledger Setup opens so you can check it.

No more entries can then be posted on or before the cut-off date. The app changes only General Ledger Setup, so review user posting windows (User Setup) and Allow FA Posting From in FA Setup yourself. The General Ledger and Fixed Assets sections still flag them. To close the period without being asked, turn on Close Posting Period Automatically in Month-End Setup (section 3.1).

This is the only thing the app changes outside its own setup. It never moves Allow Posting From backwards. If Allow Posting To is before the new date, change Allow Posting To first.

6.3 Month-End Log (audit trail)

Choose Month-End Log on Month-End Status or in the role centre's Month End menu. It lists, newest first, everything that happened in the month end. It opens on the current cut-off date; choose Show All Periods to see earlier months. Use Open in Excel to give it to your auditors.

Every entry records the user and the date and time. Nobody can change a log entry, and only an administrator can delete one.

6.4 Month-End Sign-off and Close Pack

Choose Month-End Sign-off on Month-End Status (or in the role centre's Month End menu) to open the Month-End Period for the current cut-off date. It is created the first time, with one line for every area that is turned on.

Sign off each area

1. The preparer works through the area (tiles, worksheet, exceptions and acknowledgements). When its Current Status is Balanced or Explained, they choose Mark Prepared and can add a comment.
2. A reviewer chooses Mark Reviewed. When Sign-off Steps in Month-End Setup is Prepare - Approve, there is no review step: the action and the Reviewed columns are hidden.
3. An approver chooses Mark Approved. The area must be prepared, and reviewed when the review step is used, and still Balanced or Explained.
4. Clear Sign-off removes the preparer, reviewer and approver, for example after a correction. It asks for a reason.

Unless Allow Same User is on in Month-End Setup, each step needs a different user: the reviewer can't be the preparer, and the approver can't be either of them. Turn it on when one person does the month end alone.

The Commentary column on the areas holds notes for each area, for example text kept from Explain with Copilot (section 6.7). It prints on the close pack.

Sign off the month

When every area is approved and still Balanced or Explained, choose Sign Off Month. The app saves a snapshot of the month end at that moment:

• each area's status and difference;
• the reconciliation lines (G/L balance, subledger balance, difference and unexplained amount per account and split), and the lines that explain the differences;
• every tile value;
• every acknowledged item with who acknowledged it, when and why;
• the settings used: cut-off rule, tolerance, Reconcile From Date, Include Zero Lines, Expected Cost Posting, the sign-off steps, Allow Same User and the posting window.

Once signed off, the areas can't be changed. Reopen Month asks for a reason, clears the reviews and approvals so each area must be reviewed and approved again (who prepared it stays), and keeps the old snapshot until the month is signed off again. Choose Snapshot to see what was saved.

Reopening also removes the opening this sign-off stored for the next month, so this is how you undo a month end (section 3.2).

Month-End Close Pack

Choose Print Close Pack on the Month-End Period (or run the Month-End Close Pack report and choose the cut-off date). It is a landscape report for your audit file. Print it to PDF, or send it to Excel for your auditors. The company logo from Company Information prints in the header (turn off Show Company Logo to leave it out).

Choose a Detail Level on the request page. It switches the sections below on or off, and you can then change each one:

Sections are numbered in the order they print. The footer shows who printed it, when, and at which detail level.

For a signed-off month the close pack prints the snapshot, so a reprint always shows the signed-off numbers even after later postings. Before sign-off it prints a DRAFT from the current figures. Printing is recorded in the Month-End Log.

To stop the posting period being closed before sign-off, turn on Require Sign-off to Close Period in Month-End Setup.

6.5 Calculation, caching and Refresh

Tiles are calculated in the background when the role centre opens, so the page stays responsive. Results are cached for the Cache Minutes set in Month-End Setup. Each section shows when it was last calculated. Choose Refresh on a section to recalculate it immediately, for example after posting corrections or acknowledging lines.

6.6 Role centre menu

6.7 Copilot: explain a difference and draft the close commentary

When Copilot is turned on (section 3.11), two actions with the Copilot icon appear. Neither calculates anything: Copilot only puts into words the figures the app has already worked out, and nothing it writes is kept until you choose Keep it. AI-generated content may be incorrect, so check it before keeping it.

Explain with Copilot

On a reconciliation worksheet, select a line and choose Explain with Copilot, then Generate. Copilot explains the line's movement since the opening, what explains it (the largest items, with their document numbers and dates), what is still unexplained, and up to three next steps in standard Business Central pages for you to run.

Choose Regenerate for another version, or Discard. Keep it adds the text to the area's Commentary on the Month-End Period. It isn't allowed once the month is signed off.

Draft Commentary with Copilot

On the Month-End Period, choose Draft Commentary with Copilot. Copilot drafts the month's Close Commentary under the headings Summary, Areas, Acknowledged differences, Open items and Change since last month. It uses the areas in Area Order, the acknowledgements by reason code and the previous signed-off month. Keep it replaces the Close Commentary, which you can still edit while the month is open.

Both commentaries print on the close pack. Keeping Copilot text is recorded in the Month-End Log as Copilot Text Kept; the prompt and the answer aren't logged. With Send Names to Copilot off (the default), Copilot doesn't see descriptions or comments (section 3.11).

7. Drill-downs, acknowledgements and worksheets

7.1 Month-End Detail

Choosing a calculated tile opens the Month-End Detail list, which shows exactly the lines behind the tile value. Tiles that are simple filters on standard data (for example unposted sales invoices) open the standard Business Central list instead.

7.2 How long an acknowledgement lasts

Example: go-live stock take. At go-live, 999+ value entries were not posted to G/L because the stock value was journaled directly.

1. Open Value Entries Not Posted to G/L.
2. Select all lines and choose Acknowledge.
3. Choose Refresh on the Inventory section.

The tile drops to 0 and stays at 0 in later months. In the Inventory Recon Worksheet the acknowledged share is shown on separate Acknowledged: lines, so it still offsets the go-live journal on the same account. Alternatively, set a Starting Point (section 3.2) to leave all go-live entries out of the reconciliation.

7.3 Reconciliation worksheets

Each subledger has a reconciliation worksheet. Open it from the role centre menu, from the area's status or difference tile, or from Month-End Status.

Account lines (no code in the first column) compare one G/L control account with the subledger:

The lines below an account line split its subledger balance by customer or vendor posting group, bank account, inventory posting group, FA posting group and type, and so on.

On the Bank Recon Worksheet the Bank Account No. comes first, then the G/L account and the balances (section 8.6).

7.4 Difference categories

8. Area reference

This chapter lists every tile by area, what it means and what to do about it. Unless stated otherwise, dates are "on or before the cut-off date".

8.1 General Ledger

Section: General Ledger. Close issues: GL Close Issues. Setup: Month-End Accounts (section 3.9).

GL Close Status is Balanced (ready to close) or Action Required. It is Action Required if any of these apply:

• the trial balance is out;
• general or recurring journal lines are pending;
• a Month-End Account is off its expected balance;
• a currency isn't revalued;
• the deferral difference exceeds the tolerance.

8.2 Receivables (AR)

Section: Sales and AR. Worksheet: AR Recon Worksheet. Setup: AR Overdue Days, AR Unapplied Days.

8.3 Payables (AP)

Section: Purchase and Payable. Worksheet: AP Recon Worksheet. Setup: AP Unapplied Days.

Goods received not invoiced (GRNI), GRNI Not Accrued and Return Shipments Not Credited are in the Warehouse section (see 8.5). Purchase and Payable keeps the financial tiles.

The AP vs G/L tile and the worksheet show ledger balances as posted, so amounts owed to vendors are negative there. The due, overdue and foreign-currency tiles show amounts owed as positive.

8.4 Inventory

Section: Inventory (called Stock before D-036). Worksheet: Inventory Recon Worksheet, with one line per inventory, interim and WIP account. Setup: Stale WIP Days.

8.5 Warehouse

Section: Warehouse. Setup: GRNI Accrual Account. The section brings together goods received or shipped but not invoiced and the warehouse checks, which used to be in Purchase and Payable and Stock.

8.6 Banking

Section: Banking. Worksheet: Bank Recon Worksheet, with one line per bank account on the Bank Accounts list, blocked ones included. The worksheet starts from the bank account: the Bank Account No. comes first and opens the Bank Account Card, then the G/L account from the bank's current posting group, its name and the balances. The bank ledger balance (LCY) counts the bank's entries under every posting group it has used. It also shows the last statement date, ending balance, ledger balance at that date and items outstanding at that date. When one bank uses a G/L account, its G/L balance is the account's balance. When several banks share one G/L account, each bank after the first keeps its own differences, and the first bank on the account (in Bank Accounts list order) takes the rest, including differences not tied to a bank such as manual journals. Setup: Stale Outstanding Days.

If a Banking Starting Point was set with a version before 1.0.0.13, choose Recapture Starting Point for Banking once (section 3.2), because its openings were split by transaction.

8.7 GST/VAT Reconciliation

Section: GST/VAT Reconciliation. The GST tiles moved here from General Ledger. The GST/VAT accounts are the Sales and Purchase VAT accounts in VAT Posting Setup.

8.8 Fixed Assets (optional)

Section: Fixed Assets. Worksheet: FA Recon Worksheet, with one line per FA G/L account, split by FA posting group and posting type. Only depreciation books and posting types with G/L integration are reconciled.

8.9 Projects (optional)

Section: Projects. Worksheet: Project WIP Recon Worksheet, with one line per WIP account from the Project Posting Groups. Setup: Enable Projects, Unbilled Days.

8.10 Service (optional)

Section: Service. Worksheet: Service Prepaid Recon Worksheet, with one line per prepaid contract account. Setup: Enable Service, Stale Order Days. The Service prepaid reconciliation always uses all entries; Reconcile From Date doesn't apply.

8.11 Shopify (optional)

Section: Shopify. Close issues: Shopify Close Issues, opened from the status, the section or the role centre menu. Setup: Enable Shopify, Shopify Sync Stale Hours (section 3.7). The section runs only when at least one Shopify shop is enabled.

These checks confirm that everything that happened in Shopify up to the cut-off date has reached Business Central: orders as sales documents and invoices, refunds as credit memos, and customers, companies and products as mapped records. They also cover payments, payouts and gift cards. Amounts are in the shop, payout or transaction currency, not LCY.

Orders

Returns and refunds

Customers, companies and products

Transactions and payouts

Gift cards

Shopify Status is Action Required while any order, refund or product has an error, an order is not processed, or a transaction failed; otherwise Balanced. Acknowledged lines don't count. Month-End Status shows the number of these items as Shopify Issues.

Reconcile From Date doesn't apply to Shopify, because this area isn't a reconciliation. To leave old Shopify items out of the tiles, acknowledge them. Acknowledged transactions and refunds stay acknowledged at later cut-off dates; other Shopify lines are acknowledged for the current cut-off date only.

9. Recommended month-end procedure

1. Check the cut-off date. Open Month-End Status and confirm the cut-off date is the month you are closing.
2. First month only: set the Starting Point at the previous month end (section 3.2). If go-live journals are posted later but dated on or before it, choose Recapture Starting Point. After that, signing off each month rolls it forward.
3. Clear unposted items. Work through the unposted documents and journal tiles in each section: post, delete or move them to the next period.
4. Run the period routines from the sections:
   1. Adjust Cost - Item Entries, then Post Inventory Cost to G/L.
   2. Calculate Depreciation, then post the FA G/L journal.
   3. Project Calculate WIP, then Project Post WIP to G/L.
   4. Post Prepaid Contract Entries and Create Contract Invoices.
   5. Adjust Exchange Rates for the cut-off date.
5. Clear Shopify (if used): process orders with errors and unprocessed orders, create credit memos for refunds, and run any overdue synchronizations. Do this before invoicing and before reconciling the bank.
6. Reconcile banks to the cut-off date and post the bank reconciliations.
7. Refresh each section, then open each area's worksheet.
8. Work through the differences. Fix the causes (reversals, postings, setup), or acknowledge items that are expected, such as legacy data.
9. Check the General Ledger section: trial balance, suspense and clearing accounts and deferrals.
10. Check the GST/VAT Reconciliation section: GST accounts against open GST entries, manual postings to GST accounts, and the BAS.
11. Confirm Month-End Status shows Month End Reconciliation Complete = Yes.
12. Sign off each area (prepare, review if used, approve) and then the month on the Month-End Period (section 6.4). Optionally draft the close commentary with Copilot (section 6.7), then print the close pack.
13. Close the posting window. Choose Close Posting Period on Month-End Status (or let it happen automatically) to move Allow Posting From in General Ledger Setup past the cut-off date. Then move User Setup and FA Setup posting windows yourself.

10. Troubleshooting and FAQ